Last Updated: December 2025
Suncoast Marine Tours (“we,” “our,” “us”) operates boat tours, fishing charters,
and related marine services throughout the Gulf Coast of Florida. We respect your
privacy and are committed to protecting your personal information. This Privacy Policy
explains how we collect, use, store, and protect your data when you visit our website
or participate in any of our tours or services.
1. Information We Collect
1.1 Personal Information
We may collect the following types of personal information:
- Full name
- Email address
- Phone number
- Billing and payment information
- Emergency contact information
- Date of booking and tour preferences
1.2 Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device type
- Pages viewed
- Time spent on the site
- Cookies and tracking data
1.3 Photos and Videos
During tours, we may take photos and videos for:
- Safety documentation
- Marketing (only with your consent)
- Social media content (only with your consent)
You may opt out at any time.
2. How We Use Your Information
We use your information to:
- Process bookings and payments
- Communicate about your reservation
- Ensure safety during marine tours
- Improve our website and customer experience
- Send promotional emails (only if you choose to subscribe)
- Comply with local and federal regulations (U.S. Coast Guard requirements, etc.)
4. Data Storage & Security
We take reasonable technical and organizational measures to protect your data from:
- Unauthorized access
- Loss
- Misuse
- Alteration or disclosure
Payment information is encrypted and handled securely by certified payment processors.
5. Data Retention
We retain your information only as long as necessary for:
- Booking and accounting purposes
- Legal and insurance requirements
- Safety regulations (Coast Guard logs may be kept for up to 5–7 years)
You may request deletion at any time unless retention is legally required.
6. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the information we hold about you
- Request corrections
- Request deletion (“right to be forgotten”)
- Withdraw consent for photos or marketing
- Opt out of promotional emails
To exercise these rights, contact us at: suncoastmarinetours@gmail.com
8. Children’s Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from minors without parental consent.
9. Third-Party Links
Our website may contain links to third-party websites (Instagram, Facebook, booking services).
We are not responsible for their privacy practices.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page
with an updated “Last Updated” date.
11. Contact Us
If you have questions about this Privacy Policy, contact us at:
12. Assumption of Risk & Liability Waiver
By boarding the vessel and participating in any activities offered by Suncoast Marine Tours,
all passengers acknowledge and agree to the following:
- Boating and marine activities involve inherent risks, including but not limited to:
- Sudden boat movements caused by waves or wakes
- Slips, trips, and falls on deck
- Contact with fishing equipment, hooks, rods, coolers, or gear
- Injury caused by sharp or moving equipment
- Unexpected weather or sea conditions
- Entering or exiting the vessel
- Swimming, snorkeling, or entering the water
- Passengers accept full responsibility for their own safety and actions while on board.
- Passengers agree to hold Suncoast Marine Tours, the captain, crew, and vessel owner harmless
from any injury, loss, or damage that may occur as a result of normal vessel operation or unforeseen sea conditions. - Passengers understand that the vessel may experience sudden movements, impacts, or drops due to waves,
and they must hold on, maintain balance, use handrails, and follow all instructions from the captain. - Any injury resulting from:
- wave impact
- sudden acceleration or deceleration
- falls on wet surfaces
- unstable footing
- passenger negligence
is the full responsibility of the passenger.
- Passengers certify they are physically able to participate in marine activities and do not have conditions that may increase risk.
- By remaining on the vessel after boarding, passengers explicitly waive any right to claim or pursue legal action for injuries
or damages associated with the normal risks of boating.
13. Release of Liability
By boarding the vessel and participating in any activities operated by Suncoast Marine Tours (“the Company”),
all passengers expressly acknowledge, understand, and agree that boating, fishing, snorkeling, swimming,
and marine activities involve inherent and unavoidable risks, including but not limited to:
- Sudden vessel movements caused by waves, wakes, or weather
- Slips, trips, and falls due to wet or unstable surfaces
- Impact with seats, rails, consoles, doors, or other passengers
- Injuries from fishing equipment, hooks, knives, weights, rods, and marine life
- Boarding and disembarking the vessel
- Motion sickness or heat-related illness
- Equipment malfunction despite regular maintenance
Passengers voluntarily assume all such risks, whether foreseen or unforeseen.
Therefore, passengers release and forever discharge Suncoast Marine Tours, the vessel owners, the captain, crew,
employees, agents, and contractors from any and all liability, claims, demands, or causes of action arising from injuries,
accidents, damages, or losses incurred during participation in any activity or travel on the vessel.
This release applies even if the injury is caused partially or entirely by the ordinary negligence of the Company or crew.
14. Cancellation & Weather Policy (Florida)
14.1 Customer Cancellations
- Cancellations more than 24 hours before departure → Full refund.
- Cancellations less than 24 hours before departure → No refund.
- No-show at departure time → No refund.
14.2 Weather Cancellations
The captain has sole authority to cancel or reschedule due to:
- Lightning
- Severe winds or storms
- Unsafe seas
- Mechanical issues
- Coast Guard weather advisories
If the captain cancels the trip before departure, customers may choose:
- Full refund, or
- Rescheduling to another available date
If the tour is shortened or altered after departure for safety, no refund is issued,
because safety decisions are mandatory under maritime law.
14.3 Mechanical Issues
If the vessel cannot depart due to mechanical problems, the customer receives a full refund or may reschedule.
14.4 Late Arrivals
Tours depart exactly on schedule. Late arrivals may not be accommodated, and no refund is issued.